FAQ

Each set comes in XS, S, M, or L. Measure the widest part of each nail bed in millimeters and match it to our Size Guide (also available as a popup right next to the size buttons on every product page). If you're between sizes or have flatter nail beds, size up.

It depends on how you wear them. With our jelly gel tabs, they're gentle and reusable — perfect for a day-to-night look you can swap anytime. With nail glue, they stay put for 1–2 weeks for a more secure hold.

Yes — when applied with the jelly gel tabs, you can gently remove and reuse your set again and again. Nails applied with glue are meant for single use.

No. Applied and removed gently — especially with the jelly gel tabs and warm water soak — Naileur nails protect your natural nails without harsh salon drilling or acetone soaking.

Every order includes a complete prep & application kit (jelly gel tabs, nail glue, mini file, cuticle stick, and alcohol pad). Lightly buff, wipe clean with the alcohol pad, and press on for 30–60 seconds. To remove, soak hands in warm soapy water for 3–5 minutes and gently lift from the side using the wooden cuticle stick.

Every set is handcrafted by nail artists with rich 3D charms, hand-placed crystals, and cat-eye finishes — salon-luxury press-ons you can apply at home in 5 minutes.

We currently ship within the United States only.

Shipping is a flat $4.99 on US orders, and FREE when you spend $35 or more. Rates are calculated automatically at checkout.

Orders are processed and shipped within 1–3 business days. You'll receive a tracking link by email as soon as your package ships.

We offer a 14-day return/exchange on unused items in original packaging. See our Return & Exchange Policy for full details.

Email info@naileur.com within 48 hours of delivery with a photo, and we'll send a replacement or full refund right away.

Approved refunds are issued to your original payment method within 1–3 business days (your bank may take a few extra business days to post the credit).